What is Shotgun?

Shotgun is a leading platform dedicated to empowering live music event organizers and touring artists, driving the future of the live music industry. Our mission is to build the infrastructure that enables live music to thrive. We provide powerful tools to sell tickets, build strong brands, and connect with fans in meaningful ways.From 2020 to 2024, Shotgun achieved rapid growth with GMV increasing 20x and revenue growing 30x - leading the company to profitability. Today, we support over 6,000 clients and engage more than 6,000,000 users across Europe, the US, and LATAM.Our exponential growth rests on two core pillars:

The Best Product in the Industry
We shipped many game-changing B2B features in the past 3 years, continually innovating to help change the live music ecosystem.

A Committed Go-to-Market Team

Our team of industry experts is deeply passionate and relentlessly focused on delivering value to our clients and partners

In the past seven years, Shotgun has raised €10M from Newfund, Venrex, One RagTime, Creator Collective, and BPI Culture Fund. We are a lean and dynamic team of 80 people, with offices in Paris, Miami, São Paulo, Lisbon, and Marseille.Our culture is built on passion, commitment, ownership, and humility.For French speakers, you can learn more about our journey by listening to We Are Sales, a podcast featuring our CEO, Tristan https://www.youtube.com/watch?v=OapqLSLz0O4

🌎  Don't forget to follow us on Instagram

👀 What we're looking for

We're looking for individuals who want more than just a job. People willing to get out of their comfort zone to reach outstanding goals. Doers who never stop learning. We want people who are talented, optimistic and fun: who set the bar high but don't take themselves too seriously.

👩💻👨 Mission

As Shotgun grows, so does our ambition. We're branching out into new territories, inaugurating fresh ventures, and, in the process, assembling new teams. Our pathway to success lies in our analytical rigor and exhaustive exploration of every opportunity.

As a Sales Operations Associate, you’ll be at the heart of our Revenue Operations team, ensuring our sales processes are streamlined, data-driven, and aligned with Shotgun’s strategic priorities. You’ll be instrumental in boosting the sales team’s efficiency and elevating their success globally.

🔨What you will do

Depending on quarterly priorities, your impact will span across:

1️⃣ Sales Excellence:

• Process Management: Design and implement scalable, automated processes to optimize the sales team's time and efforts.
• Tool Optimization: Ensure our CRM and sales tools drive efficiency and adoption.
• Training & Support: Enable the sales team with world-class tools and training.
• Lead Management: Tier, score, and route leads seamlessly.
• Outbound Automation: Innovate lead acquisition strategies for B2B customers.

2️⃣ Actionable Business Insights:

• BI & Reporting: Deliver clear, actionable sales funnel reporting and forecasts.
• Data Mastery: Maintain accurate, high-quality data for informed decision-making.

You will also be a key stakeholder in initiatives like:

• sales objectives & incentives, in support to VP Sales
• sales commissions calculation, in articulation with Finance Ops
• customer journey optimization, in articulation with Product, Marketing, CS & Ops
• ICP definition, in articulation with Marketing

💡 Ideal candidate requirements

We’re looking for an impact-driven builder who thrives in dynamic environments:

• Experience: solid 2+ yr of experience in Sales Ops in a company that scaled
  
• Collaborative: willing to meet internal customers’ needs, you were in direct contact with Field Sales / KA Sales on Processes & Tooling topics
• Builder: you implemented a successful CRM revamping project
• Impact-driven: you can value impact you had on your North Star metric
• Data-Savvy: you know how to build and leverage critical data.
• Bilingual: Fluent in French and English.
• (Experience with HubSpot is a plus.)

🤩 Benefits

• Key Role: Be at the forefront of scaling a global revenue operation in a high-growth company.
• Team Off-sites and team moments: We organise a lot of team moments at Shotgun, because the team is precious to us!
• International Collaboration: Work with teams in France, the US, Brazil, and Portugal.
• Vibrant Workspace: Enjoy a modern office in the heart of Marseille.
• Perks of the Industry: Access to live music events and the excitement of shaping its future.
• Flexibility: A hybrid work environment that supports remote and on-site work