Data & Operations Analyst (Internship)
About Shotgun
Shotgun is a leading platform dedicated to empowering live music event organizers and touring artists, driving the future of the live music industry. Our mission is to build the infrastructure that enables live music to thrive. We provide powerful tools to sell tickets, build strong brands, and connect with fans in meaningful ways.From 2020 to 2024, Shotgun achieved rapid growth with GMV increasing 20x and revenue growing 30x - leading the company to profitability. Today, we support over 6,000 clients and engage more than 6,000,000 users across Europe, the US, and LATAM.Our exponential growth rests on two core pillars:
The Best Product in the Industry
We shipped many game-changing B2B features in the past 3 years, continually innovating to help change the live music ecosystem.
A Committed Go-to-Market Team
Our team of industry experts is deeply passionate and relentlessly focused on delivering value to our clients and partners
In the past seven years, Shotgun has raised €10M from Newfund, Venrex, One RagTime, Creator Collective, and BPI Culture Fund. We are a lean and dynamic team of 80 people, with offices in Paris, Miami, São Paulo, Lisbon, and Marseille.Our culture is built on passion, commitment, ownership, and humility. For French speakers, you can learn more about our journey by listening to We Are Sales, a podcast featuring our CEO, Tristan https://www.youtube.com/watch?v=OapqLSLz0O4
🌎 Don't forget to follow us on Instagram
👀 What we're looking for
We're looking for individuals who want more than just a job. People willing to get out of their comfort zone to reach outstanding goals. Doers who never stop learning. We want people who are talented, optimistic and fun: who set the bar high but don't take themselves too seriously.
👩💻👨 Mission
As Shotgun grows, so does our ambition. We're branching out into new territories, inaugurating fresh ventures, and, in the process, assembling new teams. Our pathway to success lies in our analytical rigour and exhaustive exploration of every opportunity.
As a Data & Operations Analyst (6 months internship), you will play a crucial role in scaling the operational teams. Your mission is to provide the processes, tools, and organizational frameworks that allow teams to remain resilient in a growth context. You will also support business teams with robust business intelligence and data analytics insights to enable their potential.
🔨What you will do
As a Data & Operations Analyst within the Operations & Strategy team, you are a problem solver and will find ways to make things better, faster, and stronger for our operations team.
Your missions will include :
-
Operational processes & tooling
- Identify potential improvements of the processes we use to solve common issues and propose creative and smart solutions.
- Hack our tools stack to automate manual tasks to save time for (you) and other team members to work on impactful projects.
- Handcraft tools for organizers (that could become part of the Product one day) in order to test & gather feedback
- Document and train other team members on the new tools and processes you came up with getting the infinite satisfaction of having others use your creation in their daily work.
- Create tools to help the operational teams be more efficient (automation, macro etc.)
-
Business intelligence & data analytics
- Help us step back and understand our organisers performance (revenue they generate vs cost: marketing, support time etc.)
- Build fully automated Dashboards to monitor and control how good we are at handling operations
- Run ad-hoc in depth data analysis to identify root cause of problems and qualify how bad they are (or not)
- Assist Operational stakeholders (Support, Account Management, Marketing, Field ops…) with their BI needs and requests
💡 The job is made for you if you are...
- You are looking for a 6 months internship
- You were born to solve problems
- You like getting your hand dirty trying to help your team get better at what they do
- You are about to graduate (or in gap year) from an Engineering, Business School or University with a strong quantitative major
- You have outstanding analytical skills
- You are proactive, organized and you can work autonomously
- You master SQL/BI tools or are willing to master it. Experience with no code automation tools (Zapier, Make, n8n, etc.) is a plus.
- You are fluent in both French ; strong English is necessary; Portuguese is a plus.
- You are eligible to work in France
🤩 Perks
💰 Internship salary : 1500€ / month
✈️ Team Off-sites and team moments: We organise a lot of team moments at Shotgun, because the team is precious to us!
🕺 Shotgun events vouchers: you will get shotgun credits every quarter
🏋️♀️ 🇫🇷 Gymlib: Shotgun promotes sport activity; you will get preferential rates for various sports halls
🌱 Sustainability mobility bonus: in order to encourage the use of sustainable transportation means, you will be granted a contribution if you are using a personal bike, for example, to get to work.
🍔 Swile Lunch Card: Lunch card and much more: Swile
💊 Alan Health Insurance: We got you covered with Alan
⚙️ Hiring Process
- 15 min phone screen
- 45 min interview with our Ops Lead
- 1h Live case study with Ops Lead and Head of Data
- 30min call with our COO
- Department
- Operation
- Locations
- Paris
- Remote status
- Temporarily Remote
Paris
Data & Operations Analyst (Internship)
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