What is Shotgun?

Job Description:

This role is unique as it requires wearing two hats: you will support both the Field Operations team and, at the same time, the Office/HR team.

💡What you will do as field ops assistant:

• Manual handling & on-site logistics: preparing, transporting, installing, and returning access control equipment
• Billing & follow-up: assisting with service tracking, sending billing documents, and monitoring financial returns related to operations
• Organizer support: responding to incoming requests related to on-site operations (logistics, technical, or process-related questions)
• Equipment inventory & maintenance: checks, updates, repairs
• Supplier sourcing: transporters, tech equipment rental/purchase providers, consumables
• Documentation updates: user guides for scanners, software, and on-site procedures

• Event preparation
  • Managing integration files and coordinating with the tech team
  • Forecasting participant numbers and optimizing entry flows
• On-site support (as needed)
  • Setting up access control and allocating staff (control, disputes, bottlenecks) > important to highlight in tasks
  • Training on-site teams (volunteers, organizer staff, freelancers, Shotgun crew)

💡What you will do as an Office Manager Assistant:

• Manage day-to-day office operationsge day-to-day office operations to ensure that the office environment runs smoothly
• Coordinate the work of service providers, including utilities, deliveries, technical contractors, etc…
• Foster team members happiness, as well as welcome and onboard new employees, making sure that they are ready to hit the ground running
• Event preparation: assist with organizing client events, off-sites, team gatherings, and more (you’re gonna have to get your hands dirty ;) )
• Structure our office management process and set-up efficient internal tools

💡 This role is for you if…

• 🚧 You’re interested in events, logistics, and don’t mind manual work
• 💻 You’re comfortable with digital tools (Excel, Notion, tech management tools)
• 🤖 You have exceptional organization skills and are calm under pressure
• 🤹‍♀️ You are good at prioritizing and multitasking
• 👥 You can work independently and in a team, especially on-site
• 🎖 You have a sense of ownership, responsibility, and are pro-active and autonomous.
• 👀 You’re curious, open-minded, able to think outside the box to get things done quickly and efficiently, and comfortable communicating with various stakeholders
• 🌐 You are fluent in English and French, and are able to communicate with the team across multiple offices
• 👪 Note to women and underrepresented groups: We value diversity because it’s essential for creativity and healthy growth. If you don’t meet 100% of the requirements but are excited by this role, please apply 🙏

Comps & Perks

• 💰 Compensation: Competitive salary
• ✈️ Team Offsites & Events: We invest in team moments because they matter
• 🕺 Shotgun Event Credits: Enjoy live events with quarterly credits
• 🏋️‍♀️ Egym Wellpass: Preferential rates for gyms and sports activities
• 🌱 Sustainable Mobility Bonus: For eco-friendly commuting like biking
• 🍔 Swile Lunch Card: Meals and more
• 💊 Alan Health Insurance: Full coverage for your health needs
• 👶 Childcare Support