About Shotgun

Shotgun is a leading platform dedicated to empowering live music event organizers and touring artists, driving the future of the live music industry. Our mission is to build the infrastructure that enables live music to thrive. We provide powerful tools to sell tickets, build strong brands, and connect with fans in meaningful ways. From 2020 to 2024, Shotgun achieved rapid growth with GMV increasing 20x and revenue growing 30x - leading the company to profitability. Today, we support over 6,000 clients and engage more than 6,000,000 users across Europe, the US, and LATAM. Our exponential growth rests on two core pillars:

The Best Product in the Industry

With unmatched feature velocity, we shipped many game-changing features in the past 3 years, continually innovating to help change the live music ecosystem

A Committed Go-to-Market Team

Our team of industry experts is deeply passionate and relentlessly focused on delivering value to our clients and partners

In the past seven years, Shotgun has raised €10M from Newfund, Venrex, One RagTime, Creator Collective, and BPI Culture Fund. We are a lean and dynamic team of 80 people, with offices in Paris, Miami, São Paulo, Lisbon, and Marseille. Our culture is built on passion, commitment, ownership, and humility.

For French speakers, you can learn more about our journey by listening to We Are Sales, a podcast featuring our CEO, Tristan:

https://www.youtube.com/watch?v=OapqLSLz0O4

👩💻👨 Mission

As Shotgun grows, so does our ambition. We're expanding into new territories, launching exciting ventures, and assembling new teams.

As Head of People reporting to our COO, you will contribute to the company's success by leveraging culture & processes to hire, train, and retain top talent worldwide.

🔨What you will do

🤝Recruitment & onboarding

• Be the Strategic HR Business Partner to the C-Level (HQ), team leaders and local leadership - identify regional strategies to support and anticipate organizational and talent needs
• Develop and execute bi-annuals staffing plans
• Enhance our employer brand to attract top talent effectively, in collaboration with our marketing team
• Streamline our recruitment process to improve efficiency, and reduce potential biases
• Ensure consistency in recruitment processes across all geographies
• Optimize onboarding processes to ensure a seamless transition for new hires, and implement processes to monitor recruitment and onboarding efficiency

🧑‍🏫Training & development

• Develop an annual employee development program to support professional growth
• Implement robust and unbiased performance management processes
• Develop specific career paths for every role with team leaders, and provide clear growth trajectories to all employees
• Define progression rules, variable compensation, bonuses, incentives and perks adapted to each role and geography
• Oversee international mobility, including secondments, immigration processes and policies

✨Happiness & culture

• Promote a positive & inclusive company culture that aligns with Shotgun’s values
• Oversee team building activities and other initiatives that contribute to the happiness and well-being of our team
• Own our global CSR policy
• Measure employee well-being, address their concerns and issues

🧑‍💼Management

• Oversee day-to-day HR operations across all geographies, including legal, payroll, and tooling
• Structure, train and expand the People team in line with our growth (currently 1 HR & Office manager based in France)

💡 The job is made for you if...

• 🕐 You have at least 7 years of relevant experience ideally in a fast-growing, international startup environment
• 🥇You have a demonstrated track record of recruiting and developing top talents - ideally, you have experience managing teams yourself
• 🧑‍🎤 You have amazing soft skills, and are able to rally the team around your initiatives
• 🧮 You have an analytical mindset and a strong business acumen
• 📚 You have a comprehensive knowledge of HR matters, including recruitment, payroll, legal, training & development, employer branding, and more
• 👀 You are curious, open-minded, and willing to challenge the status quo
• 🌐 You are fluent in English and French (Portuguese is a plus), and you thrive in a multi-cultural environment
• 💃 You are passionate about entertainment: whether it's music, gaming, events or another industry - entertaining people makes you happy

This role is primarily based in Paris or Marseille and will involve frequent in-person meetings and travel.

✨ Diversity, Equity, Inclusion & Equal Employment

At Shotgun, we are committed to empowering a new generation through events and fostering a culture of inclusion. We recognize that inequality harms our company, our partners, and the communities we serve. Therefore, we stand united for equality and equity.

Shotgun is dedicated to providing equal employment opportunities for all individuals, regardless of any protected characteristic. This includes, but is not limited to, race, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, age, marital status, or protected veteran status. We do not discriminate against individuals based on disability.

We are committed to maintaining an inclusive workplace where team members can excel based on personal merit, qualifications, experience, ability, and job performance.

🤩 Perks

🌎 Hybrid remote: we are flexible and remote work will be possible, however you will be expected to spend most of your time at one of our offices

✈️ Team off-sites and team moments: we organize a lot of team moments at Shotgun, because our team is precious to us! 

🕺 Shotgun events vouchers: you will receive shotgun credits every quarter

🏋️‍♀️ Gymlib: you will get preferential rates for various physical activities

🌱 Sustainability mobility bonus: to encourage the use of sustainable transportation, we offer a contribution if you use a personal bike to commute

🍔 Swile Lunch Card: Lunch card and much more: https://www.swile.co/

💊 Alan Health Insurance: We got you covered with Alan

👶 Childcare

🔃 Hiring Process

We like to move fast but want to give you a chance to meet as much team members as possible:

• Screening call
• Discovery meeting with our HR & Office Manager and our COO (1 hour)
• Live case study with our COO (1 hour)
• Fit interview with two international team members (1 hour)
• Wrap-up with our CEO (1 hour)